THE ASHE HOTEL TRALEE FAQ's
Frequently Asked Questions
Where is The Ashe Hotel located?
We are located in Tralee Town Centre, directly behind the main shopping area of the town. You will find us best by using our Eircode V92 W56F
How do I book using a voucher issued by The Ashe Hotel?
Please phone the hotel on 066 7106300 or email us on email@example.com and let us know whether you would like to use the voucher towards a dinner booking or to stay in the hotel. You may need to provide the voucher number to complete the booking
How do I make a reservation for a large group?
If you would like to make a reservation for a large group we are happy to assist you. Please email firstname.lastname@example.org with the dates and details of your booking. The Reservations Team will look after your reservation.
Do I need a credit card to make a reservation?
Yes, we do require card details to confirm all room bookings. We pre-authorise the card and no payment will be taken before you check-in. Once you arrive at the hotel you can then pay on check-in.
I would like to make a booking for someone else, how do I pay for their stay?
If you booked through our website, please contact the hotel and let reservations know that you would like to pay for the booking with the card provided at the booking stage. If you are booking directly with the hotel by phone or email, please let the reservations agent know that you would like to prepay for the booking and they will be able to assist you.
What is The Ashe Hotel Cancellation Policy?
If you have booked on our website or directly with the hotel, our cancellation policy allows free cancellation up to 24 hours prior to check-in. If you need to cancel after this time, please do not hesitate to contact us and we will do our best to accommodate a late cancellation for you.
If you have booked through an online agent, the agents cancellation policy would apply and you would have to cancel via the agent.
Do you have family rooms at The Ashe Hotel?
Yes, we have a selection of family rooms depending on your requirements. Our family rooms can have one double bed and one single bed, 3 single beds, one double and 2 single beds, double bed with bunkbeds or interconnecting rooms. Please contact the hotel to discuss the best option for your family.
Do you have free car parking available at The Ashe Hotel?
As we are in Tralee town centre we do not have a carpark but we do have on-street parking outside the front of the hotel. These spaces are reserved for patrons and guests of the hotel only and are free. The spaces are locked but if there is an open space you are more than welcome to take it or please call the hotel and a member of the team will open a space for you. We cannot reserve spaces for guests unless there are mobility issues or the guests has an accessible parking badge.
If all of our spaces are full, there is a multi-storey carpark on our street. They offer a reduced overnight rate of €8 for guests of the hotel which is open from 8am until 6.30pm Monday to Saturday. The multi-storey will open for our guests to remove their cars on a Sunday from 10am until 12pm. There is also public parking near-by but this parking would be charged by the hour. The public on street parking is free from 6.00pm to 8.30am the following morning and all-day Sunday.
What are our check-in/check-out times at The Ashe Hotel?
Check-in is from 3pm and check-out is 12 noon.
Late check-out to 1pm/1.30pm is €25 or early check-in from 11am is €25 (subject to availability)
Do you have Free Wi-Fi at The Ashe Hotel?
Yes, we have wifi that is password protected. We can provide the password to guests at Reception
Is The Ashe Hotel Wheelchair accessible?
Yes, the ground floor is fully accessible. There are two lifts servicing both bedroom floors and we have four accessible bedrooms.
What time is breakfast/lunch/dinner served at The Ashe Hotel??
Residents Breakfast is served from 7am to 10am Monday to Friday and from 7am to 10.30am Saturday and Sunday.
Brunch is served from 9am to 12noon everyday. Brunch times are subject to change depending on business levels.
Lunch is served from 12noon to 4pm every day. Dinner is served from 5pm to 9pm everyday.
Are Pets Permitted at The Ashe Hotel?
Yes, all well behaved dogs are welcome. We have a maximum of one dog per room and the largest size of dog we allow is a standard Labrador. Cost per night is €15 which includes welcome complimentary ‘doggie bag’, which includes treats, water & clean-up bags. When making your hotel reservation please let our team know that you are travelling with a dog and the dog will be staying with you.
Dogs must be kept close and on a lead at all times. Dog bed, bowl & towel are available on request. Only access to the outside Garden Terrace for dining, dogs are not allowed to enter the bar or restaurant area with the exception of service dogs. Dogs are not to be left alone in their room and are not allowed on the bedroom furniture. Guests are liable for any damage caused by their dog.
We reserve the right to ask any dog to be removed from the hotel at any time. Please note that The Ashe Hotel is unfortunately unable to cater for certain dog breeds, please see list of controlled breeds on the citizen information site here
Do you provide iron and ironing boards for use during my stay?
The majority of our rooms have Irons and Ironing boards but they can be provided if they are not already in your room. If you require an iron and ironing board please advise at booking.
How far is The Ashe Hotel from Tralee Train and Bus Station?
We are located a few minutes’ drive or about a seven minute walk from the Tralee Bus and Train Station.